Here at Premium Collections people tracing has become an important part of our debt recovery and collection activities. Chasing unpaid B2B invoices can be hard enough for any business but if your customer disappears, it can seem impossible and debt write-offs can lead to cash flow issues in your business.

But simply because debtors have disconnected their phones, moved offices, homes or even countries does not mean that they cannot be traced and found especially when they have left debts and unpaid invoices behind. Our confidential debtor tracing services aim to restore contact with your customer in the shortest possible timescales, we have proven strategies, tactics, and specialist search methods in place to locate your debtors and then to start the debt recovery and collection process.

We’ll keep you informed of tracing progress and retain a detailed log and audit of all steps we’ve taken. Restoring contact with your customer increases your ability to recover the outstanding debt and or unpaid invoices.

Get in touch with the Premium Collections team today for advice on the best course of action to trace your debtor and mitigate the risk of having to write the debt off. Our charges are on a strictly “no trace/no fee” basis.

Premium Collections Limited also offers consultancy services to advise on the whole credit management life cycle of your business including, for example, how to set up or improve your internal credit control and debt collection processes.

We can review any existing consultancy requirements and put forward pricing proposals to suit your specific needs. Read more…

Instructions are loaded to the collections system on the day of receipt (if before 4pm) and a letter sent to the debtor. Experienced telephone collectors then take over the collection activity.

Premium Collections Limited does not employ power dialler technology, collections staff are allowed time to negotiate with the debtor to pay their debt in full or by a payment plan in the shortest time possible.

If an invoice has not been paid within your specified terms, Premium Collections Limited can, with your agreement or subject to your own contractual terms and conditions, apply late payment charges and/or interest as stipulated by The Late Payments of Commercial Debt (Interest) Act 1988.